Once your Simba has been collected, our courier will give us the heads up and we'll process your refund. This is via the original payment method and generally takes 3-5 business days from arriving back with us.
Articles in this section
- Are returns free?
- Can I return my Simba bedding, furniture or accessories?
- Can you refund via cheque?
- Do I need to keep any of the packaging?
- Do items need to be repackaged before return?
- Do you allow an exchange?
- Do you recycle returned mattresses?
- How does the refund work?
- What is the returns process?
- Who will remove my mattress if I decide to return it?