We don't allow for exchanges however, we know mistakes can happen so as part of the returns period you would be able to return your item and simply reorder. We recommend whipping out the measuring tape and double checking the size before placing your order!
Articles in this section
- Are returns free?
- Can I return my Simba bedding, furniture or accessories?
- Can you refund via cheque?
- Do I need to keep any of the packaging?
- Do items need to be repackaged before return?
- Do you allow an exchange?
- Do you recycle returned mattresses?
- How does the refund work?
- I want to return my order how do I request this?
- Who will remove my mattress if I decide to return it?