If you decide any of the Simba products are not right for you, the returns process is easy. Simply get in touch with us with some feedback and we’ll work together to arrange a suitable date for collection.
A reminder our 100 night trial only applies to our mattresses, so please let us know within the first 14 days of delivery if you'd like to arrange a return of any other Simba item. Once the item has been picked up, we’ll process your refund and cancel the financing agreement if you chose the 0% installment option.
Please send your request to firstname.lastname@example.org to kick off the return.